All returns must be received within 10 days of issuing an RMA. Items received after the 10 days will be refused. Claims of not receiving an RMA are unacceptable. We strongly encourage you to use a reliable shipper to ensure proper delivery times.
Shipping fees are non refundable and the buyer is responsible for any shipping fees incurred with a return.
Personalized items are not eligible for return
Sale items on the Ready to Ship page are not eligible for return.
If there has been an error on our part, we must be contacted within 3 days of receipt. No Exceptions
GIFT CARDS: Gift cards are non-refundable and have no cash value. Items that were purchased with a gift card and returned are eligible for store credit only.